Terms and Conditions

✍️ Cruzen Campers – Club Terms & Conditions (Updated for the NFT Holidays Membership Model)

1. About the Cruzen Holidays Club

Cruzen Campers Ltd (“we,” “our,” “us”) operates the Cruzen Holidays Club, a prepaid membership programme that gives members flexible access to campervans for travel within New Zealand.
Membership is verified through a digital membership token (NFT), which serves as your proof of booking rights and access to the club’s vehicles and services.

Your NFT represents travel days, not vehicle ownership. It can be held, gifted, or transferred in accordance with our Club Rules, but it does not constitute a financial investment.

2. Insurance Cover

All Cruzen Campers vehicles are fully insured for use by visiting and local members while on authorised New Zealand roads.
However, New Zealand driving conditions can vary, and insurance excesses remain high. A security bond is therefore required for each active booking.

Security Bond Options

• Standard Bond: NZ $3,000 (refundable after return inspection)

• Reduced Bond: NZ $2,000 if member elects the Daily Damage Waiver (NZ $20 per travel day)

• Zero Bond: Waived if member elects the Full Damage Waiver (NZ $25 per travel day)

These amounts protect against accident-related repairs, windscreen and tyre damage, and other minor claims not covered by our insurer.

Members are encouraged to choose the Full Damage Waiver, which minimises exposure to unexpected costs during travel.

3. Vehicle Care & Member Responsibilities

Members agree to operate vehicles carefully and in accordance with New Zealand road laws.
If any problem arises, notify Cruzen Campers immediately so we can assist before further damage occurs.

Members are responsible for:

• Regularly checking oil, water, and tyre pressure

• Monitoring dashboard gauges for overheating or warning lights

• Using the correct fuel type (petrol / diesel as marked)

• Returning the vehicle in clean condition, with all club-supplied equipment intact

Damage caused by neglect or improper use will be charged to the member’s security bond.

4. Excluded Use and Non-Coverage

Insurance and club support do not apply in the following situations:

• Driving on prohibited or unsafe roads including Ninety Mile Beach (Northland), Skippers Road (Queenstown), Ball Hut Road (Mt Cook), Bluff Road (Kuaotunu–Matarangi), or north of Colville Township (Coromandel).

• Any beach, riverbed, or off-road driving.

• Submersion damage from salt or fresh water.

• Driving under the influence of alcohol or drugs.

• Rescue or recovery costs from bogging or stranding.

• Failure to maintain engine fluids or heed warning lights.

• Wilful damage, reckless driving, or use by unlicensed or unregistered drivers.

• Use of the wrong fuel type or contamination of fuel.

• Loss or damage to personal property, documents, or vehicle keys.

• Damage to vehicle interiors, club equipment, or accessories due to misuse.

Vehicle rollover or tipping—whether by driver error or wind—is treated as careless driving and carries a $7,500 excess plus associated costs.

5. Personal Insurance Recommendation

We strongly recommend that all members obtain their own travel and health insurance before entering New Zealand. This protects you in case of injury, illness, theft, or other unexpected events beyond our control.

6. Security & Valuables

Do not leave valuables visible inside the vehicle. Items such as GPS units, tourism radios, and personal electronics should be removed or hidden when parked. Break-ins resulting from visible valuables are not covered by our insurance.

7. Communication & Support

Members can contact us any time for assistance or clarification. We’re here to ensure every journey is safe, enjoyable, and stress-free — keeping the same family values that built Cruzen Campers from the start.

Cruzen Campers Ltd – The same people, same passion, now reimagined through the Cruzen Holidays Club.

⚙️ Implementation Notes

• Use this as your main “Terms & Conditions” page linked in the footer.

• Keep the heading short in navigation: “Club Terms & Conditions.”

• Include a note at the top for transparency:

  “These Terms & Conditions replace the previous rental-only terms and apply to all Cruzen Holidays Club members from [insert date].”